Features

1. RAG (Retrieval Augmented Generation)

The AI assistant uses RAG technology to provide accurate, context-aware responses based on your specific business data. Unlike generic chatbots, your AI assistant will only answer questions about YOUR products, services, and company information.

2. Dynamic Knowledge

 BaseUse the "Teach AI" button to dynamically build your AI's knowledge:

• Products: Add product names, descriptions, prices, and SKUs
• Contacts: Add team member functions, phone numbers, and emails
• Bulk Operations: Select multiple records and train the AI all at once

3. Conversation ManagementTrack and analyze all customer interactions:

• View conversation history by session
• See visitor information (IP, name, user account)
• Monitor message counts and timestamps
• Review successful responses and errors
• Archive old conversations

Access from: Website AI > Conversations

4. Flexible Deployment Options

• Website Builder Snippet: Drag-and-drop chat interface for specific pages
• Dedicated Page: Full chat page at /ai-assistant

5. Context SwitchingChoose how your AI learns:

• Manual Mode: AI uses company name, description, and key products you configured
• Product Button Mode: AI uses dynamically added product and contact information

Switch modes anytime from Settings > Website AI

6. Privacy & Control

• Enable/disable conversation tracking as needed
• All data stored locally in your Odoo database
• Secure API key management
• No third-party data sharing